Customer Support and Warranty

Once you've joined the Gaggia family, we're here if you need us. All new Gaggia espresso machines and grinders are covered by a one-year parts and labor warranty. Should you require replacement parts, repair or refurbishment services, please reach out to our customer service representatives at 1.888.389.4123 or We are available Monday - Friday from 9 am to 5 pm EST to assist you.